Technology is transforming customer experiences, and fin-tech is contributing to the rising trend in adopting digital payment solutions across the world and across different screens. Partnering with a leading tech player, NRI carried out a detailed business expansion study in the mobile wallet and payment gateway sector, and identified the best fitting opportunities.

The Objectives

  • Conduct a detailed study of the mobile wallet and payment gateway industry and identify potential partners and emerging trends in consumer behaviours that would potentially affect the industry.

The Impact Created

  • The study delivered a deeper understanding of the overall digital payment trends and front-end (mobile wallet) and back-end (payment gateway) business.
  • Organized multiple meetings with leading mobile wallet and payment gateway players for the client which provided them with an opportunity to showcase their capabilities and expectations, thereby helping them shortlist attractive companies in the mobile wallet and payment gateway industry.

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