Redesigning organizational structure

Growth is often associated only with the numbers.But to achieve wholesome growth, it is also important to understand the overall growth of organisations, in terms of its people - their value and skill sets. Often large players in the market, stay stagnated in terms of the organisation structure despite seeing a positive growth in terms of the revenue generated by the business. NRI took over one such transformation of an organisation, that despite growing 5 times in revenue, hadn’t evolved from a employee perspective.

The Objectives

Revive and transform the organisational structure into an agile and future ready organisation by improving the skill sets of the employees to match it to the current scale of the company.

Solution Delivered

Gaps were identified in the ‘as-is’ situation of company covering:

HR organisation structure and role mapping of all functions and employees

Performance management system and other HR policies

NRI recommended the ‘to-be’ HR organisation structure and HR policies of company covering:

Zero-based structure based on short term and long terms goals

Identified the kind of talent and capabilities required by organisation and how to source such required talent

Designed the rewards & policies to motivate and retain the required talent

In order to optimize structure, additional staffing was suggested for ground level jobs and centralized administrative jobs at headquarter level (shared services – finance, purchase, payrolls, hiring, IT, etc)

The Impact Created

More efficient organisation structure with higher accountability, better communication between teams and additional roles were created
Between teams, additional roles were created. Introduced missing activities to help better evolve better strategies that help in offering a competitive edge.
Despite an overall increase in headcount, the revised structure could support the client’s long term vision to focus on top-line growth.